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Terms and Conditions

It is the responsibility of the person who is hiring this Equipment to ensure that all possible steps are taken to avoid injury or damage to the Inflatable.Please ensure that the following Safety Instructions are followed:

  • Inflatable Equipment will be fully secured to the ground at all times during use as per the manufacturers' recommendations.
  • Ensure that the area around the unit is completely clear at all time.
  • Do not allow anyone on the Equipment during inflation or deflation.
  • A responsible Adult (18 years of age and over) must supervise the Inflatable at all times when in use.
  • Do not allow Children & Adults on the Inflatable at the same time unless for the sole purpose of assisting a child.
  • Please ensure that participants are not attempting somersaults and are clothed appropriately with nothing in their pockets.
  • Climbing, hanging or sitting on walls is DANGEROUS and must not be allowed.
  • Avoid large and small Children from using it at the same time.
  • No food, drinks or chewing gum to be allowed on the Inflatable.
  • All shoes, glasses, jewellery, badges MUST be removed before using the Inflatable.
  • No smoking or barbeques near or within an unsafe distance of the Inflatable.
  • Always ensure that the Inflatable is not overcrowded, and limit numbers according to the age and size of children using it.
  • Always ensure Children are not pushing, colliding, fighting or behaving in a manner likely to injure or cause distress to others.
  • No pets, toys or sharp instruments are allowed on the Inflatable.
  • Do not allow anyone to bounce on the front safety step.
  • Ensure that no-one with a history of back or neck problems or any medical condition which could reasonably be aggravated by using the equipment is allowed on the inflatable.
  • Do not allow children around the back of the Inflatable unsupervised
  • The Inflatable should not be used if it becomes wet on the jumping area or in the event of rain, the unit should not be used.
  • In the event that the blower stops working, please ensure all users get off the inflatable immediately.
  • No person or persons under the influence of alcohol and/or prescribed and/or non prescribed drugs and/or any other intoxicating substance will use or supervise the equipment.


DISCLAIMER - Please note that all persons using this Inflatable do so at their own risk.

The person/s or organisation hiring this Inflatable equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use.

These guidelines are for the safety of all people using this equipment, and it is the sole responsibility of the hirer to ensure they are fully adhered to at all times.

We cannot accept any responsibility for any injury caused to anyone using this equipment.

Terms and Conditions of Hire

  • All our Inflatables are designed for use by children up to the age of 12 and 65kg (Not applicable to our range of adult castles)
  • Active Softplay will not be responsible for any injuries caused on hire unless it's deemed that our item was faulty or not installed correctly.
  • Please don't stick/attach anything to our items this includes balloons. The adhesive affects the artwork and material. Replacement costs will be issued if not adhered to.
  • It is the hirer's reasonability to ensure the castle fits in their required space stated on each item on our website. If for what ever reason your inflatable does not fit in your venue or garden you will be still responsible for the outstanding balance of your hire amount.
  • Herts Parties accept no responsibility for any pipes or cables underneath ground level from hammering our outdoor anchor stakes in. We are hired by the customer to carry out our hire and all inspections are to be done by the customer prior to booking with us. Our ground stakes are 380mm and hammered in at a 45 degree angle.
  • Any damage to our Inflatables or Equipment will incur charges to repair at the hirers cost by our chosen approved repairer. If the item is beyond repair or the quality can't be restored to a safe standard the hirer will be responsible for the full cost of replacing the item.
  • BALL PIT HIRES: Please ensure all balls are back in the pool ready for collection, if they are scattered everywhere you will be charged £20. This ensures we can run on schedule to other customers.
  • Under no circumstances is our item to be sub hired. This includes charging at public events (unless previously agreed).
  • Always ensure that the Inflatable is not overcrowded, and limit numbers according to the age, size and stature of children using it, these numbers can be found printed on the front step of the inflatable. Try to avoid large and small children from using it at the same time as this can lead to accidents.

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